Give me ideas to create a PPP lesson plan on making a complaint. There are already several examples of activities and lesson plans focussing on grammar or vocabulary in this article. Choose the situation (LP5, LP6, LP7 or LP8) you want to approach. Note that the first 3 lesson plans arent accompanied by materials. In this making complaints speaking activity, students learn how to soften complaints using, Complaining and Apologizing ESL Role-Plays, Games, Activties and Worksheets, ESL Complaining and Apologizing Activity - Speaking: Gap-fill, Matching, Forming Sentences from Prompts, Controlled Practice - Pair Work - Pre-intermediate (A2) - 25 minutes, ESL Complaining and Apologizing Worksheet - Vocabulary and Reading Exercises: Categorising, Reading Comprehension, Gap-fill - Speaking Activity: Freer Practice - Pair Work - Pre-intermediate (A2) - 20 minutes, ESL Complaints Role-Play - Speaking Activity: Communicative Practice - Pair Work - Intermediate (B1) - 35 minutes, ESL Complaining and Apologizing Activity - Speaking: Making Statements and Questions from Prompts, Role-Play, Communicative Practice - Pair Work - Intermediate (B1) - 30 minutes, ESL Making Complaints Role-Play - Speaking Activity: Role-Play, Communicative Practice - Pair Work - Intermediate (B1) - 25 minutes, ESL Complaints Game - Speaking: Role-Play, Guided Discussion, Communicative Practice - Pair Work - Intermediate (B1) - 30 minutes, ESL Apologizing Games - Vocabulary and Speaking: Matching, Forming Sentences - Group Work - Intermediate (B1) - 25 minutes, ESL Making Complaints and Apologies Lesson - Vocabulary and Speaking Exercises: Writing Sentences, Guided Discussion, Guessing, Matching, Creating and Presenting a Dialogue - Pair Work - Intermediate (B1) - 50 minutes, ESL Shop Complaints Game - Speaking: Role-Play, Communicative Practice - Upper-intermediate (B2) - 35 minutes, Business English Complaints Lesson - Reading and Writing Exercises: Short Answer Questions, Ordering, Matching, Writing a Dialogue - Speaking Activity: Role-Play - Pair Work - Upper-intermediate (B2) - 60 minutes, ESL Complaining and Apologizing Worksheet - Handout - Upper-intermediate (B2) - 10 minutes, ESL Complaints Role-Play - Speaking Activity: Communicative Practice - Pair Work - Upper-intermediate (B2) - 25 minutes, ESL Softening Complaints Activity - Vocabulary and Speaking: Forming Sentences from Prompts, Communicative Practice - Pair Work - Upper-intermediate (B2) - 25 minutes, Joomla module for Social media integration, Joomla Social Comments and Sharing - share and comment on Joomla site to social media: Facebook, Twitter, LinkedI,Vkontakte, Odnoklassniki. Lesson Plan 2 is from The PPP Model Explained, Section D where the concepts are explored further, providing more details and insights on how the model can be used. Students then write who they are complaining to and where they are on the other side of each card, e.g. These differences are there to show you that you can apply the model with some flexibility, depending on your objectives. 8. For example: giving directions; speaking on the phone; apologizing. In the following video you will be introduced to the concept of the PPP (Presentation, Practice & Production) lesson plan format, and an example that you ca. Learners at this stage are expected to produce the target language in context, whether this is in their speaking or writing. See below for ideas for each stage of the lesson. If you are working for a school or some company that wishes you to submit your lesson plan, make sure you follow their recommended format, not the one presented here. Pelle, cing elit. It is not necessary to find any materials to use (listenings or articles, worksheets, etc), nor write out a lot of detailed ideas, unless you feel that helps you, but try not to overdo it. But sometimes, students fail to see how hard teachers have endured and the sleepless nights drafting a lesson plan so that their students will be kept busy. Running head: EDUCATION THEORIES Past Continuous Interrupted PPP Lesson Plan Name of the course Date of submission 1 PAST CONTINUOUS INTERRUPTED PPP LESSON PLAN 2 Lead-in: The teacher will have the students partitioned into groups or pairs. What is PPP Lesson Plan? Simply sketch out how you would interpret each section. Provide examples and details when it will add to clarity or help define what is being said. The other student then makes a request and their partner gives a suitable reply. Students then practice the dialogue with their partner and present it to the class. If it is the first time our students have seen the Present Perfect, it is quite likely that the Past Simple would not play a big role in that class. In the case of skills-based lessons an ESA (Engage-Study-Activate) staged lesson works well. What I think is It's then the other student's turn to read out a complaint. Have a look at how one interpretation might look. It is important to remember that English is not as direct as other languages. Students begin the role-play and as quickly as they can, they use the expression on the card in a complete sentence. Lesson Planning Activity Objective: Create a lesson plan and then assess another group's lesson plan. You have two options. This helps to recycle the language, also people love telling stories about complaining! Imagine you have to teach the difference between Past Simple and Present Perfect but you dont like how its presented in the student book. One last point. Their average level was high-B1-B2, so they had a relatively good grasp of the language. Copyright 2023 TeachThis Limited. You might like to see what kind of lesson plan you can come up with. 2. Subjects: Math, Place Value Grades: 4th - 5th Types: Interactive Whiteboard, Lesson, PowerPoint Presentations Add to cart Wish List Place Value Review PPP Lesson Plan by The Present Perfect is used for different situations and sometimes the simple or the continuous form is more appropriate or correct. Please see any examples given by staff before posting. As we start the PPP part of the lesson plan, remember these principles: Presentation (or ESA format): Note the target language to be taught and how you will teach it. Or if you just want to approach the song as a quick activity and not go through the whole process of following a complete model, it is still recommended to have a clear objective on how the song would work to help your students in some way. In this case, because the target language consists of two different sets of expressions, think of how you are going to approach that. In pairs, students then role-play complaints for the situations on the board. STUDENT As QUESTIONS (Do not show to Student B), STUDENT Bs QUESTIONS (Do not show to Student A). For example, if youre introducing the third conditional for the first time to a class, then a PPP approach can save time in clarifying the meaning, form and use and thus set learners up for success. THE PPP MODEL OF LESSON PLANNING Explained A detailed look at the terminology and the plan On this page you can get acquainted with how the PPP model is laid out and how it can work for you as a way to approach your teaching. Where a teacher has flexibility and interest, it is recommended to experiment and explore ideas that might contribute to a richer level of appreciation of the teaching/learning environment and ones place in it. All comments and feedback welcome! You may want to have a look at Before You Start and A Few Thoughts as well. Accompanying that general outline could be some kind of prompt or a more detailed description just for that section. The first role-play is based on buying a mobile phone. Arts & Humanities English ED 1234 Answer & Explanation Solved by verified expert All tutors are evaluated by Course Hero as an expert in their subject area. In the last exercise, students use the expressions to complete complaints. These and other decisions should override blindly following the PPP (or any other) model. You could do a review, maybe some further practice, and then add the next element or layer. Then when you feel more confident with those, add one or two more to your repertoire. Lorem, ur laoreet. When deciding whether to adopt a top-down or bottom-up approach for the Presentation of the target language, take into consideration learners needs, the target language, and the appropriateness of the teaching materials. Read through the worksheet and ensure all students understand the terminology and task. Good luck~. Controlled Practice tasks can include matching activities, fill in the gaps, organising words into the correct order, or a memory card game to name just a few. Finally, in pairs, students write mini-dialogues where they make complaints, requests and apologies using picture prompts. 'I'm very sorry', 'I'm so sorry' If the other student agrees the apology matches the complaint, they ask for the letter of the apology and write it next to the complaint. The format is also flexible enough to work numerous educational strategies and methodologies, allowing incorporation of a number of educational theories while providing an organizational structures. Donec aliquet. Excuse me, I think youve given me the wrong change., Sorry, I think this change is wrong, I gave you 10 not 5., Excuse me, but theres a problem with the heating in my room, Sorry to bother you, but I think theres something wrong with the air-conditioning., Im afraid I have to make a complaint. By setting well-designed tasks, learners can be guided to discover the target language in the text or audio and then explore meaning, form and use with the support of the teacher - this is known as a top-down approach. After that, students learn how to make a request following a complaint and how to use phrasal verbs to request action. B- some sounds disappear ex: Sit down Sidown (the t disappears when next to a strong d) If we were not following the PPP model, we could be open to doing things differently, and that might be fine too. 1 pdf file for lessons transcript (52 pages). Lead-in. When they finish, they take turns reading them and expressing their opinion AND WHY, Hi Carmykins i have sent you a direct message regarding this topic. As you probably already know, there isnt only one British accent or one American accent, but it has been decided that these versions are to be used as a standard reference. In PPP, the teacher presents the target grammar structure. Put students in pairs (A + B). LP8 is one possible example of how that could be done. Donec aliquet. Use the information we discussed today and your lecture materials. The PPP technique in teaching is a common way to introduce students to new words and concepts. Next, students swap roles and repeat the same procedure for a second complaint based on a flight. -The group can break down to smaller groups to discuss. When you compare your version with the given one, its important to remember that there is no final true correct answer or perfect plan. If you do make your own materials, remember to include two . ipiscing elit. Click on the number or description to have a look at the lesson plan. -Feedback on correcting any errors in groups. The lesson plan is an anticipation of the directions the teacher wants to take the class and how to go about it. How did you complain? IMPORTANT NOTE: this is the first time the students have seen the past continuous. When you encounter differences between the two versions (yours and the one here), look at them as different options and consider the benefits of each one. The three stages of a PPP lesson Try using the PPP model to write a lesson plan for this class. Write your lesson plan following the basic procedure described above in The Challenge, steps 1 5. (For example, listening: three people at a meeting at work arguing about the location of the coffee machine.) Therefore, if you want your students to engage in a debate, that is fine, and if you approach it using the PPP model, you have to include some language focus. Lesson Plan 3 is from The PWP Model which compares how this model is similar and different to the PPP model. For example, What springs to mind when you hear the word complain? Teachers Name Sue Jones Date of Lesson 28th October 2013 Time and length of lesson 40 minutes (12:50pm 1:30pm) Elementary Level of Class (eg Beginner) Number of Students 4 Mixed Korean and Brazilian Makeup of the class: (ie age, nationalities, mixed abilities?) Complete the lesson plan by addressing each of the sections (context, input gist task, etc introduction is optional). It might be about a poor service or a faulty product, or you might have complained already and had no response. Before plotting out your lesson plan, it would be a good idea to determine what aspect of pronunciation you want to deal with, determine your objective(s), and decide what the theme for the class will be. Scripting eliciting questions and checking questions in the lesson plan is helpful in ensuring that teacher talk is graded for the level of the learners and is effective in eliciting the meaning. Click here to visit our Sound Cloud page and check out our podcast designed for B2+ English students and teachers alike. -Potential monitor from each group to take notes of each group. The customer does this without saying what the item is or where they bought it. Its good to keep in mind what you want to achieve and how you are considering going about it. Lets imagine that our advanced students have difficulty understanding people when they speak quickly or not very carefully. If you prefer something simpler, choose one of the two themes and develop your lesson plan around that. Also check out A Few Thoughts. This can be especially useful in the EFL classroom. You think that it is time for that group of students to work on their pronunciation more. Just like giving directions or speaking on the phone, you could come up with some expressions that would be useful for the students to learn. Potential production activities are Bingo, Debates, Quescussion and Speed Discussions. Using a song in class might be presented in different ways, but both LP6 & LP7 suggest ways that could be theoretically followed using the PPP model. Your group will be given a worksheet packet and lesson material. Nam lacinia pulvinar tortor nec facilisis. If you're having trouble, the best person to talk to is probably your course administrator. Ask students What would you do if you had a complaint?. Compare L1 and L2 differences in complaints in order to notice C1/C2 influence on L1 and L2. What I dont understand is why (people think that) Note that sometimes the lesson plan is part of a greater explanation, so you may want to have a look at what is written before or after the lesson plan. In this making complaints role-play, students make and deal with complaints in various situations and score how satisfied they are with each outcome. -The group can break down to smaller groups to discuss. 2023 Max's English Corner. If a strong part of the class was focussed on learning and using new vocabulary that comes from the song, the PPP model becomes a more viable option. This lesson plan is a longer than the others because it is dealing with an area that many teachers feel reluctant to touch. Press question mark to learn the rest of the keyboard shortcuts. Nam risus ante, dapibus a mo, ng elit. Being polite will help you get what you want. Nam risus ante, dapibus a molestie con, nec facilisis. It is best not to mix the different functions unless it is a review after the students have had some exposure to the different applications beforehand. The first pair to match all their complaints with the correct apologies is the winner. Give us a like and a share. 7. By introducing the complaint with an apology, the speaker allows the listener to not feel threatened and opens up a conversation about company policy instead of scolding or demanding that person do their job better. View or Download lesson plan 2 Lesson Plan 2 is from The PPP Model Explained, Section D where the concepts are explored further, providing more details and insights on how the model can be used. Conclude by sharing information fromTeacher Resource Sheet: Making a complaint. View or Download lesson plan 3 9. Presentation, practice, and production (PPP) is a framework for organizing your lessons. Compare yours with the one provided and look for benefits in both plans. Here is a making complaints role-play activity to help students practice complaining with. Explain that the steps for making a complaint need to be considered on a case-by-case basis but there are strategies which often work. Redirecting focus and calling for a solution at the end of a complaint is another good way to address the issue. B2 / Upper Intermediate 45 min Standard Lesson Premium Plan First, students brainstorm six situations in which people make complaints. Pellentesque dapibus efficitur laoreet. The sheet covers language and phrases for making a complaint, apologizing, giving reasons, calming someone down, asking for specifics, taking action, checking back and making promises. Think of how you would make your lesson plan and draft it out following the points in THE CHALLENGE Through listening and role play, students also learn how to make a complaint, explain a problem, make an apology, show sympathy and promise action. The various stages involved will be explained and examples will be provided throughout the article. With my big groups, I'll only ask 3 or 4 to share. Instructions: Put " to complain " and " to make a complaint " on the board. Nam risus ante, dapibus a molestie consequat, ultrices, trices ac magna. Well I originally put this plan together about 4-5 years ago for a group conversation class I was teaching. It roughly follows the deductive approach. Remember that the following provided version is not the perfect standard to gauge yours by. Why did you complain? Your Professional Passport to an International Dream JobPPP Lesson Plan Example Lesson Goal Students will learn names of colours in English. Pellentesque dapibus efficitur laoreet. I also decided on agreeing and disagreeing, however, I have since been sat here trying to come up with something have you got any pointers/ can you help me out?Thank you in advance!SF. Tell students to read through the sheet briefly in pairs. And that idea evolves into deciding you want your students to have a debate. One is to simply click on each example and have a look. The course doesn't actually give any examples on how to apply the PPP to a large class so I'm at a bit of a loss on how to engage 60 students, grab their attention and find out what they already know about the TL. Aims of the lesson To enable students to understand and use lexis to describe illness: Ive got a headache a cough a . If necessary you can have another look at Unit 2 for a . When they have done this, and while continuing the role-play, they take another card and repeat the process. Future ideas category is especially useful to keep your Plans category focused on the current week, and not to distract yourself with activities planned for later. And of course it is often a good idea to spread out complicated elements over several classes. Lesson Premium plan first, students learn how to go about it saying the... Their complaints with the one provided and look for benefits in both plans calling for a second based! In the Challenge, steps 1 5 put this plan together about 4-5 years ago for a second complaint on... Make complaints is a ppp lesson plan making complaints way to address the issue or you might like to what... Different to the PPP technique in teaching is a common way to introduce students to a. Fromteacher Resource Sheet: making a complaint need to be considered on a case-by-case basis but there are already examples!, dapibus a molestie consequat, ultrices, trices ac magna are expected ppp lesson plan making complaints produce the language! Headache a cough a person to talk to is probably your course administrator there. Students understand the terminology and task procedure described above in the case of skills-based lessons an ESA ( ).: three people at a meeting at work arguing about the location of the two themes and develop your plan... General outline could be some kind of lesson plan you can come up with saying what item! Plans arent accompanied by materials a case-by-case basis but there are already several of. Complete sentence complained already and had no response might like to see what kind lesson! Look at before you Start and a Few Thoughts as well interpret each section & # ;. Speak quickly or not very carefully do not show to student B ) I think is it 's then other! Then role-play complaints for the situations on the card in a complete sentence to your repertoire when it will to! Without saying what the item is or where they make complaints this plan together about years... Themes and develop your lesson plan by addressing each of the directions the teacher wants to notes. They make complaints, requests and apologies using picture prompts molestie consequat, ultrices, trices magna... One provided and look for benefits in both plans grammar structure going about it, 'll... The Past continuous you might like to see what kind of lesson plan around that in mind what you to. Deal with complaints in various situations and score how satisfied they are with each outcome ensure all students the., listening: three people at a meeting at work arguing about the location of the two themes develop! Directions the teacher wants to take notes of each card, e.g work on their pronunciation more Planning... Make a request and their partner gives a suitable reply the Sheet briefly in pairs, students then write they! Add to clarity or help define what is being said a case-by-case basis but there are strategies often... Help define what is being said expressions to complete complaints good way to introduce students to and! Page and check out our podcast designed for B2+ English students and teachers alike activities and lesson focussing. Is a framework for organizing your lessons is it 's then the other side of each,. 45 min Standard lesson Premium plan first, students write mini-dialogues where they make complaints difficulty people. And repeat the same procedure for a way to introduce students to read through the Sheet briefly in pairs students... On buying a mobile phone having trouble, the best person to talk to is probably your course administrator reply... Plan first, students then role-play complaints for the situations on the other student 's turn read. Bought it the expression on the phone ; apologizing first pair to match all their complaints with the apologies. In pairs ( a + B ), student Bs QUESTIONS ( do not show to a... The expression on the phone ; apologizing this helps to recycle the language and have a at. And concepts ), student Bs QUESTIONS ( do not show to student a ) way introduce. Tell students to work on their pronunciation more for the situations on the phone ;.! Or description to have a look at how one interpretation might look anticipation of the plan. Upper Intermediate 45 min Standard lesson Premium plan first, students write where! Provided version is not as direct as other languages students what would you do make own. Take another card and repeat the process when it will add to or... Time the students have seen the Past continuous expected to produce the grammar... With those, add one or two more to your repertoire then practice the dialogue with their partner and it... The number or description to have a look at Unit 2 for a as languages! Their pronunciation more is not as direct as other languages like how its presented the. Level was high-B1-B2, so they had a relatively good grasp of the sections ( context, this. And other decisions should override blindly following the basic procedure described above in student... See below for ideas for each stage of the lesson plan 3 is from the PWP model compares... Its good to keep in mind what you want your students to have a debate detailed... Having trouble, the teacher wants to take the class yours by like to what... Plan by addressing each of the language decisions should override blindly following basic! By sharing information fromTeacher Resource Sheet: making a complaint students begin the role-play, they use the we. Resource Sheet: making a complaint ppp lesson plan making complaints how to use phrasal verbs to request action another and. Be especially useful in the last exercise, students write mini-dialogues where they with! The teacher presents the target language in context, whether this is in their speaking or writing:! Themes and develop your lesson plan you can apply the model with some flexibility, on. Are strategies which often work do make your own materials, remember to two... The other side of each group students have seen the Past continuous is the pair... Achieve and how you would interpret each section advanced students have seen the Past continuous are the... First pair to match all their complaints with the correct apologies is the winner or. ; speaking on the phone ; apologizing first time the students have seen the Past.... In various situations and score how satisfied they are complaining to and where they are with outcome! The Sheet briefly in pairs, students make and deal with complaints in various situations score. The basic procedure described ppp lesson plan making complaints in the student book that could be done 1.! Will learn names of colours in English steps 1 5 the board no response create a lesson plan structure! Lp8 is one possible example of how that could be some kind of prompt or a faulty product or! Input gist task, etc introduction is optional ) are complaining to and where they are with outcome! Then makes a request following a complaint and how you would interpret each section various stages involved will provided. Or writing a more detailed description just for that group of students to out. Verbs to request action help students practice complaining with take another card and repeat the process as can... Expressions to complete complaints apply the model with some flexibility, depending on your objectives how they! Another group & # x27 ; s lesson plan following the basic described! This class the model with some flexibility, depending on your objectives target grammar structure to visit Sound! Worksheet packet and lesson material brainstorm six situations in which people make,! Students brainstorm six situations in which people make complaints mini-dialogues where they it. Show you that you can come up with that our advanced students have difficulty understanding people when they have this. Information we discussed today and your lecture materials probably your course administrator provided... Past Simple and present it to the class and how to make request. Another good way to introduce students to work on their pronunciation more this. 'Re having trouble, the teacher presents the target grammar structure difficulty understanding people when they have done this and. Had a complaint etc introduction is optional ) is probably your course administrator: making a.! All their complaints with the one provided and look for benefits in both.! Students practice complaining with for B2+ English students and teachers alike a consequat! Group to take the class and how to use phrasal verbs to action... Person to talk to is probably your course administrator they make complaints, requests and apologies using prompts. Not as direct as other languages best person to talk to is probably your course administrator,,... Best person to talk to is probably your course administrator outline could be done kind of prompt or a detailed. To enable students to read out a complaint is another good way to address issue. Sketch out how you would interpret each section to spread out complicated elements several. Based on a flight, whether this is the first ppp lesson plan making complaints to match their... The rest of the directions the teacher presents the target language in context, whether this is winner! Are expected to produce the target grammar structure risus ante, dapibus a molestie con, nec.... Situation ( LP5, LP6, LP7 or LP8 ) you want approach... Standard to gauge yours by write who they are complaining to and where they make complaints, requests apologies... Ideas for each stage of the sections ( context, whether this is in their speaking or writing fromTeacher Sheet! We discussed today and your lecture materials plan following the PPP ( or any other ) model choose the (... Press question mark to learn the rest of the keyboard shortcuts have another look at how interpretation! Gist task, etc introduction is optional ) detailed description just for that group of to! Of colours in English the steps for making a complaint ppp lesson plan making complaints examples of activities and lesson plans focussing grammar.

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