Budget Billing allows customers to pay a predictable utility bill each month throughout the year. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Again, thank you for your patience! Please enable JavaScript in your browser for a better user experience. If you have an online account, log in, and click on My Profile. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. FPUA, is one of 34 public power communities throughout Florida. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. The account balance will be due and payable at the time of termination. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Register online and have your utility bill payment automatically deducted from your checking account each month. FPUA accepts most major credit card payments or debit card payments over the phone. Customers must adhere to their established payment schedule. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Theyd get stuff fixed.. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. The childrens activities include a Giant Slide and a bounce house. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. Pay by Text. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. 3900. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Stay home when you are sick, and keep your children home when they are sick. 141. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Mobile Payment Options, including internet and auto pay. 3900 to make payment arrangements. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Pay via Auto Pay. She fears property managers might retaliate, possibly even evict her and she cant afford that. *Please be advised that individual business hours may be subject to change due to COVID-19. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. 3900. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. The quickest and easiest way to make your payment is by using our Online Billpay System. In mid-March, FPUA announced all service disconnects were suspended until further notice. Individual reclaimed water customers will be kept up-to-date as availability changes. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. When developers come in an area they are interested in building immediately, Tompeck said. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. We accept Visa, MC, Discover, and AMEX; a . FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. That amount is billed to the Customers account for the following 12-month period. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. These categories are ranked against standards set by the Public Power Communities across the nation. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Easy to Set-up, Easy to Use. Customers requesting assistance must schedule an appointment. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. You can pay them directly on this website. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. View the many bill pay options available to expedite payment of your utility bill. FPUA remains committed to providing all essential services to our community without interruption. Pay over the Internet. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. 59-1290; 2 of Ch. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. 3900 Monday through Friday, 9 am to 5 pm. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. 3900 to register for this program. Please contact the FPUA customer service call center at 772-466-1600, ext. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Advertisement Call your doctor to discuss symptoms before visiting the office. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. Website Design by Granicus - Connecting People and Government. If you have an online account, log in and click on My Profile. Come enjoy our special events and great bands. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. The drive-thru is also available, but lines can be long in the early hours. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. For your added convenience, please check out the many payment options available online at www.fpua.com. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Please contact them through their website at www.FPUA.com. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. This convenient option eliminates the necessity of coming to one of our locations to make payments. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. Eligibility requirements apply. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. Example: $2,400 past due balance with a $1200 deposit requirement. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. ALPI can be reached at 844-356-8138. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Published: Nov. 18, 2022 at 2:55 PM PST. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. 3900. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. You can pay your bill online or just check the status of your account. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. 3900, Monday through Friday, 9:00 am-5:00 pm. Please call customer service at 772-466-1600, ext. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. Details on this program will be released soon. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. To sign up, click the link below To Register Now.Click Here - To Register Now. - Light, heat and power. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. Outdoor lighting services include lighting design, electricity, and maintenance. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. Pay over the Phone. Please call customer service at 772-466-1600, ext. Cover your mouth and nose with a tissue when coughing or sneezing. . Enter employee name to find & verify emails, phones, social links, etc. Each month you will receive your FPUA utility bill by mail. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Our representatives are equipped with the necessary tools to continue providing great customer service. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Hand sanitizer will be available at the entrance and at each customer representative workstation. Pay Your Bill Online. 3900. The service area is established by the Florida Public Service Commission. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. For more info, please call 772-466-1600, ext. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. FPUA will resume assessing late fees on July 27, 2020. Budget Billing applies to all services appearing on utility bills. This program is available through July 24, 2020. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. FPUA has taken additional steps to help our customers during this crisis. Another easy, secure way to receive your bill anytime from your mobile device. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. How can I contact Fort Pierce Utilities Authority about my bill? This program is available through July 24, 2020. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Customer must have a current balance with no past due account balance. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Utility Service Policy; FAQs; Customer Service Forms. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. Stay safe! The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. However, the company would continue to operate from its current location on U.S. 1. The property manager directed WFLX to Apartment Management Consultants of Utah. 24-Hour Account Access. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Select Update Account Information and choose text notifications. Why Does My Neighbor Have Power, But I Dont? To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). 65-1557; and 20 of Ch. Pay via AutoPay. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Please call customer service at 772-466-1600, ext. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Various snack items by cash, credit/debit Cards, and Discover credit card payments or Debit card payments over phone! To set up an individual appointment with a customer service representative afford that,... 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