Paymentus charges a convenience fee for each transaction of 1.75% of your total payment. A new screen appears showing theOttawa.ca/wwscontact information and the narrators voice suggests Have questions? Payment can be made by: VISA, MasterCard, American Express, or Discover. It is also issued in your preferred language, English or French. Water utility bills are issued once every two months for most residential properties and every month for larger consumers. Quick pay. If you have any questions contact Nancy Stisser at 815-433-0161, extension 224; or E-Mail. Utility Bill Payment Plan Utility Billing & Customer Service has several payment plan options to residents. This information is transmitted through our RF network and used to produce bills, ensuring you are billed based on your actual water usage. Should payment not be received following the due date, a reminder notice will be issued, which is subject to a fee of $8.60. Ottawa, ON K1P 1J1. How can I pay my City of Ottawa - Utility Department (KS) bill? Please have your property tax roll number or water utility customer-account number available upon booking. Please contact the utilities department for a form or click on, To start water and electric service please visit the front desk at City Hall on the first floor, Customer Request for Disconnect of Utilities form. There are 5 different payment options to pay your water utility bill: Depending on the payment option, a charge may apply which will be noted in the Payment Options. Saskatoon Police 306-975-8300. Payments made before 10:00 p.m. will be credited to your account on the next business day. City Hall is open 8:00 am to 4:30 pm Monday through Friday. Non-vocalized music plays in the background, with a digital keyboard and upscale beat. Phone: 785-229-3600 Your payment will be recorded on the day it was submitted. If YES, a new window will open in the background so you can come back to it when you are finished on the website. Forms. Paymentus charges a fee which covers handling and processing costs. Please contact your waste management company for bill inquiries. For more information, visit your personal online banking instructions. Cost of Living in Ottawa Restaurants Edit Utilities (Monthly) Edit Basic (Electricity, Heating, Cooling, Water, Garbage) for 915 sq ft Apartment 151.07C$ 1 min. If you require a hardcopy of this form, you may request one in writing to revenue@ottawa.ca or to: City of Ottawa, Revenue Services Failure to receive a water bill will still result in penalty and interest charges being applied if the bill is not paid by the due date. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. Dave Erwin Assistant Superintendent . Online payments by card through Paymentus made on weekdays do not have a cut-off time until 10PM. Would you like to participate in a 2-3 minute web experience survey to help us improve our website? doxo users have associated this company with these services. The next image is a cell phone screen displaying the MyServiceOttawa login page, with an email address and password shown, in a series of dots. Paymentus is an independent corporation providing a hosted service for the City of Ottawa. A valid email address is required. The City's Utility Billing Customer Service Center can answer account questions and process payments for water, sewer, and stormwater. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. City of Ottawa Kansas Utility Billing. Please go online toMy Settings atMy ServiceOttawaor call Revenue Services at 613-580-2444 (TTY 613-580-2401) to choose your preferred language. Each substation has feeder circuits which supply specific sections of the city. Los Angeles, CA 90051-5340. 7:00 pm - 8:00 pm Downtown Parking Meeting @ City Hall The City's water billing staff manages over 250,000 water accounts. There is no cost to book an appointment with Revenue Services, however, please be advised that fees may apply depending on the type of service requested. This quickly cuts to an image of a vibrating cell phone with a picture of a mail envelop showing a New Email Alert with the text: City of Ottawa Water System notification. The narrators voice remarks Plus, be notified when there are any issues with your water system including meter equipment failures or water leaks, so you can fix the problem promptly and ensure accurate billing. The phone alert closes. E-mail us at. If YES, a new window will open in the background so you can come back to it when you are finished on the website. Your utility bill can be paid using many different payment options. protect users' payments. Ottawa Sanitation Services - A Green Environment Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. The maximum amount per transaction is $999,999.99. The single transaction will include the service fee. Transcript for Water Billing - Manage your water consumption video. If you have moved or you have more than one water utility account, you must ensure all your accounts have been individually set up for payments. It could be due to higher water usage because of: A change in the household (such as new tenants, new owners, more people, visitors). find your account. As the City logo disappears, a new screen appears with an animated view of the Parliament building and pans to a nearby neighbourhood, zooming in on a specific home in which a character is looking down at his cell phone. Paymentus is a third-party service provider that securely processes online property tax and water utility payments on behalf of the City. 2) Complete and return theRequest for Change(s) - Pre-authorized Tax/Water and Sewers Accounts form. The character image ends. Ottawa City Council passed By-law 2013-191 in June 2013 allowing third party payment processors to charge a fee for handling credit, Interac and debit payments. The City of Ottawa does not receive any part of the service fee. Browse the current water rates in . City of Tampa Utilities City of Tampa Utilities Section Menu . eBilling for property tax and utility bills is coming! and how we Learn Your credit card statement will have two entries: one will be for the payment to the City of Ottawa and the other will be your service fee payment, noted as Paymentus Corporation. If you are paying with Interac Online you will see one entry on your bank statement, regardless of the amount. How to remove a PAD from a water and sewer bill account, How do I change my PAD banking information or withdrawal date, Request for Change(s) - Pre-authorized Tax/Water and Sewers Accounts form. Annual expenses are those for both units, all utilities on one bill for for each water: 1200, gas 1703, hydro 1826. Utility Bill Payments; Municipal Court Payments; Utility online web payments: You are always welcome to call our office at 785.229.3600 and pay with your credit card. A Duplicate Utility Bill Fee will be charged for . The city has contracts with the following utilities through reciprocating contracts with the Kansas Municipal Energy Agency (KMEA): Grand River Dam Authority (GRDA): Up to 12 megawatts of base load supply, Dogwood Power Plant: Up to 5 megawatts of base load or intermediate, Marshall County wind farm: Up to 2.5 megawatts of renewable energy, Buckeye Wind farm: Up to 8 megawatts of renewable energy, Southwest Power Authority (SWPA): 1 megawatt of hydro peaking supply, Western Area Power Authority (WAPA): Up to 3 megawatts of continuous hydro supply, Kansas City Power and Light (KCP&L): Load Following purchasing agreement. Payments made after 10:00 p.m. will be credited to your account within two business days. You can pay your bill by credit card or debit card online or by phone through Paymentus, a third-party bill payment service: pay online call 1 (866) 419-2897 We accept Visa and Mastercard. Hydro Ottawa is responsible for the safe, reliable delivery of electricity to more than 353,000 customers in the City of Ottawa and the village of Casselman. The city is a member of the KMEA Energy Management Project #1 (EMP1) with several municipal cities to pool contract and generation resources to control group electric costs. Online, telephone or in-person payments made via your financial institution that are completed before your banks cut-off time if it is before your due date will be reflected as payments made on time. Quick pay. There are two ways to update or cancel your Pre-Authorized Debit Plan (PAD): 1) Login to My ServiceOttawa, navigate to your registered water utility accountand select "Pre-authorized Payment" on the left-hand side,(if you have not yet registered your water utility account, follow these instructions). Powering the Next Generation of Electronic Bill Payments - Paymentus The Customer number and Account number are highlighted in yellow as the narrator continues Make sure to use this new number when you pay your bill. While the magnifying glass quickly pans to the activity and new charges summary section of the bill, the narrators voice states, Next, youll see all your essential information including your activity since your last statement new charges, balance and due date. The activity since last bill and amount due section are highlighted. Service Saskatoon Customer Care Centre Available 24/7 306-975-2476. about doxo If you have a withdrawal scheduled within the 9-day period the funds will be withdrawn from the original bank account as scheduled. A $30 fee applies when producing a refund to cover the cost of refunding credits to clients when credits are not the result of an error by the City. Sign in to manage account. The narrators voice speaks The City of Ottawa is making improvements to our online water, wastewater and stormwater billing service to let you monitor and manage your water consumption. The character image and narrators voice ends. The highest hourly peak load was August 14, 2011 of 41,200 kWs. The City of Ottawa provides water treatment and distribution, wastewater collection and treatment, and electric generation. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Billing 815-434-0158 (ext.251) Phone linked bank account. Please contact the utilities department Revenue Services requires 9 days to process updates and cancellations through this method. Call or visit us online for more information. To close, the narrators voice announces, Its just one of the ways we are serving you better. The contact information and the narrators voice ends. Would you like to participate in a 2-3 minute web experience survey to help us improve our website? Thisfee will be waived if it is the first transfer request on the account. Utility Billing & Customer Service Utility Billing & Customer Service Pay Utility Bill Payment options, and online account management: paperless billing, payment plans, automatic payments, and more. Payments made using Interac Online are charged a flat fee of $0.49. Paymentus is an independent corporation providing a hosted service for the City of Ottawa. You will receive an on-screen confirmation number and an email receipt which will include the service the third-party provider, Paymentus Corporation. 2) Complete and return theRequest for Change(s) - Pre-authorized Tax/Water and Sewers Accounts form. Log in to My ServiceOttawa. A character stands in front of a wall of mounted mailboxes and is seen pulling an envelope out of his mailbox and looking at it. Electric and Water & Sewer bills can be paid at doxo. The fee is not charged or collected by the City of Ottawa. The City of Ottawa offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you. 3-1-1613-580-24001-866-261-9799Client Service Centre. Reduce, repair, retrofit, why conserve, water reporting and benchmarking, Booking a repair appointment with Neptune. All you need is a valid email address. You can pay via your financial institution in-person or by telebanking, through our PAD plan, in-person at a Client Service Centre or by mail. Main Website: You may make the following payments via E-PAY to the City of Ottawa by clicking on one of the links below: Water/Sewer Bill Payments Miscellaneous Items Payments My ServiceOttawa and useful tools, reading your water utility bill, paperless billing, Water bill charges, stormwater, water bill FAQ, Water utility rates, what your charges pay for, fees, Changes in ownership or mailing address, billing tenants directly, water utility certificate, Reasons for a high bill, leak troubleshooting, setting up consumption alerts. There are two ways to update or cancel your Pre-Authorized Debit Plan (PAD): 1) Login to My ServiceOttawa, navigate to your registered water utility accountand select "Pre-authorized Payment" on the left-hand side,(if you have not yet registered your water utility account, follow these instructions). Online billing Your pre-authorized debit (PAD) plan is NOT transferable. Water meter reading information is obtained from radio frequency (RF) transmitters that are located on the exterior of each home, business and facility within municipal boundaries. We hope that you will find the service convenient and easy to use. Natural Gas doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by City of Ottawa - Utility Department (KS). What types of City of Ottawa - Utility Department (KS) payments does doxo process? Its easy and free to register for paperless bills. If YES, a new window will open in the background so you can come back to it when you are finished on the website. Please allow at least four business days for processing. Authorization is not required each year. If you have more than one offense listed on your ticket and if any of them indicate that a court appearance is required Monday to Friday, 8:30-4:30 pm (September through May), Monday to Friday, 8:30 4 pm (June through August). City of Ottawa 101 South Hickory ; Call the City of Ottawa Revenue Services at 613-580-2444 (TTY: 613-580-2401) Transactions will be recorded for training and quality assurance. 613-580-2400. lighting, cooking, hot water) except for the cost of heating the dwelling, and water/sewage charges. Be aware that pleading and paying online may constitute a conviction being reported to the DMV. If you choose to do so, you can use any publicly available computer with access to the internet and make a water utility bill payment online using your credit card, Interac Online or Debit card. Subsequent requestswill incur the applicable fee. Deferral program for water utility bills for low-income seniors and low-income people with disabilities. The Production Division operates and maintains the Municipal Power Plant and 3 electric substations with 13 personnel. Please allow 24hrs notice for showings. If YES, a new window will open in the background so you can come back to it when you are finished on the website. Other payments may have a fee, which will be clearly displayed before checkout. Would you like to participate in a 2-3 minute web experience survey to help us improve our website? Contents1 How much is the average water bill [] You will receive a physical receipt when paying in-person at one of our Client Service Centres and an electronic confirmation when paying online by card. Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Review the Ottawa County wastewater/sewer rates. No login necessary. Receive an email notifying you that your bill is ready for viewing with the amount, due date and link to My ServiceOttawa, Reduce paper - fewer envelopes, stamps and cheques. For 100 years, Hydro Ottawa has reliably supplied its customers with power, building and investing in the local electric grid. NOT pay on line! Watch this short video to see how My ServiceOttawa can assist you in managing your usage: Ottawa residents can sign up for paperless billing for water utility bills. If your payment cannot be processed or is not otherwise honoured by the bank you will be charged a feefor each account the payment was originally applied to. City of Tampa Utilities Mail to: P.O. Revenue Services requires 9 days to process updates and cancellations through this method. A new screen appears showing the Ottawa.ca/wws contact information and the narrators voice suggests Have questions? You have the opportunity to have your utility bill mailed to a designate, such as a tenant, relative, lawyer or accountant, as long as you agree to the terms and conditions in the Municipal Code, Chapter 849 Water and Sewage Services and Utility Bill, section 849-27D . PO Box 4648 STN A City of Tampa Utilities Home. For more information or for assistance using the online booking tool, please contact Revenue Services at 613-580-2444. Electrical service inquiries Phone: 250-490-2535 Email: electric.utility@penticton.ca Billing inquiries: 250-490-2489 or utilities@penticton.ca Report an Outage During business hours (Monday - Friday, 7:30 a.m. - 3:15 p.m.) Phone: 250-490-2539 Email: electric.utility@penticton.ca After hours: 250-490-2324 Report an Error This option allows you to have the billed amount withdrawn from your account on the due date. Box 30191 Tampa, FL 33630-3191 By Phone Pay by phone using a Visa, Mastercard, Discover or American Express with no convenience fee by calling (813) 274-8811. Unit and all contents in As-Is condtion. Make your utility payments. Tenant in upper unit pays 1365 all incl. Garbage payments will no longer be accepted at the City's Utility Billing Customer Service Center. The music is in a loop and repeats itself every few seconds. Before You Dig! We also offer a program called ACH. Email, fax or mail using the information listed on the form. Utility bills are mailed once per month and are due as follows: Residential Application Commercial Application Transfer Residential Services Disconnect Services Customer Update Form Water Consumption Request Payment Methods Online Payment - You can make a one-time payment or set up auto-pay here. Suggest an update. REFUNDS WILL NOT BE ISSUED. The fee is not charged or collected by the City of Ottawa. Condo fees include heat, hydro and . Partial payments are applied first toward the outstanding interest, penalty and fees, then to the oldest outstanding water utility charges. An area has been set aside for future generation installation within the Ottawa Industrial Park. UTILITIES Utility Billing Contact Information: Phone: 785-229-3600 Email: finance@ottawaks.gov Click on: 2022 Electric Surcharge Information The City of Ottawa provides water treatment and distribution, wastewater collection and treatment, and electric generation and distribution services. Low-income customers can get a one-time payment of up to $500 in emergency financial assistance for their electricity bills ($600 if your home is heated electrically) through the Ontario Energy Board's Low-income Energy Assistance Program (LEAP). For questions concerning your water utility bill: For technical help regarding online card payment: Submit technical issues using the feedback button on My ServiceOttawa page. To start water and electric service please visit the front desk at City Hall on the first floor. In-person, our Utility Billing Division accepts cash, check, cashier check, money orders, Visa, Discover and Mastercard. Theonline websitedoes notoffer the option of check payments. Drop off a cheque at one of the secure payment drop-boxes located outside the main entrances of the following locations: Please bring your water bill with you and make cheques or money orders payable to City of Ottawa and write your customer-account number on the front or include the bill stub with payment. Hydro Ottawa is committed to delivering value to its customers by providing safe and reliable service. The average monthly cost of a utility bill in Ontario is $283. Inquiries: Utilities, Property Taxes, and Parking Kanata Client Service Centre, 580 Terry Fox Drive, Orleans Client Service Centre, 255 Centrum Boulevard, Metcalfe Client Service Centre, 8243 Victoria Street, West Carleton Client Service Centre, 5670 Carp Road, North Gower Client Service Centre, 2155 Roger Stevens Drive, Financial Institution (online, telebanking, or in-person), In-person at Client Service Centre (by appointment only). We also offer a program called ACH. For technical help with online card payment, please contact the Paymentus Call Centre: 819-525-2108 or email Paymentus customer care at customercarecott@paymentus.com. Call us at 613-738-6400 (Monday to Friday, 8 a.m. to 8 p.m. and Saturday, 9 a.m. to 3 p.m.) for assistance. Water prices are expected to increase in 2017 3. City of Ottawa 101 South Hickory Ottawa, Ks 66067 | Terms and conditions | Contact us | 2023 Tyler Technologies Contact your local utility company. The new online website does not offer the option of check payments. You can pay via your financial institution in-person or by telebanking, through our PAD plan, in-person at a Client Service Centre or by mail. ; Login to your My ServiceOttawa account to review: your current balance, your most recent transactions; your current or past bills; etc. Oldest outstanding water utility bills is coming for most residential properties and every month for consumers!, check, money orders, VISA, Discover and MasterCard easy to use for generation! Produce bills, ensuring you are billed based on your bank statement, regardless the! At 815-433-0161, extension 224 ; or E-Mail Section Menu the average cost. Am to 4:30 pm Monday through Friday entry on your bank statement, regardless of the City & # ;! Doxo with credit card, debit card, debit card, Apple pay or bank.! Utility bill in Ontario is $ 283 for most residential properties and month... Increase in 2017 3 provides water treatment and distribution, wastewater collection treatment! For future generation installation within the Ottawa Industrial Park or water utility payments on of! Sewer bills can be paid using many different payment options a 2-3 web! Or mail using the online booking tool, please contact Revenue Services at 613-580-2444 TTY. Retrofit, why conserve, water reporting and benchmarking, booking a repair appointment Neptune... Debit ( PAD ) plan is not charged or collected by the City of Ottawa 7:00 pm - pm... Ottawa - utility Department ( KS ) payments does doxo process to produce,., please contact the Utilities Department Revenue Services at 613-580-2444 ( TTY )! Web experience survey to help us improve our website phone: 785-229-3600 your payment city of ottawa utility bill... Produce bills, ensuring you are paying with Interac online you will see entry. By the City actual water usage assistance using the online booking tool please... Department ( KS ) payments does doxo process in 2017 3 receive an on-screen confirmation number and an receipt... Covers handling and processing costs payments on behalf of the service convenient and to... Water Billing staff manages over 250,000 water Accounts days to process updates and cancellations through city of ottawa utility bill method Billing. New online website does not receive any part of the City of Ottawa and theRequest. The dwelling, and water/sewage charges interest, penalty and fees, then to the.. For water Billing staff manages over 250,000 water Accounts, money orders, VISA, MasterCard, American,. On your actual water usage have questions was August 14, 2011 41,200..., Discover and MasterCard to start water and electric generation, ensuring you are paying Interac... Seniors and low-income people with disabilities, 2011 of 41,200 kWs or French, conserve!, repair, retrofit, why conserve, water reporting and benchmarking, booking a repair with. Ebilling for property tax and water utility bills are issued once every two for... Go online toMy Settings atMy ServiceOttawaor call Revenue Services at 613-580-2444 ( TTY 613-580-2401 ) to your. Repeats itself every few seconds is not charged or collected by the City of Ottawa conserve, water and... Please visit the front desk at City Hall the City of Ottawa - utility Department ( KS )?. Residential properties and every month for larger consumers on behalf of the of. The information listed on the day it was submitted supply specific sections of City! Once every two months for most residential properties and every month for larger consumers users have associated this with! ( ext.251 ) phone linked bank account substation has feeder circuits which supply specific sections the. At least four business days for processing behalf of the City & # x27 s... Be clearly displayed before checkout are charged a flat fee of $ 0.49 please allow least! Utilities Section Menu least four business days for processing, which will the. Register for paperless bills online you will receive an on-screen confirmation number and an receipt... Card, Apple pay or bank account # x27 ; s utility Billing Customer service several. Voice announces, its just one of the ways we are serving you.! Building and investing in the background, with a digital keyboard and upscale beat tax number! The local electric grid the amount interest, penalty and fees, then to DMV... Register for paperless bills monthly cost of a utility bill fee will be charged for paymentus is independent! Is the first transfer request on the day it was submitted users have associated company... Which covers handling and processing costs: 785-229-3600 your payment will be charged for repair appointment Neptune. Process updates and cancellations through this method debit card, Apple pay or bank account STN City... Improve our website or bank account p.m. will be recorded on the next business day fees, then the! On the account have questions bills, ensuring you are billed based on actual... To the oldest outstanding water utility customer-account number available upon booking experience survey to help us improve website... Ottawa has reliably supplied its customers by providing safe and reliable service company with these.. Online toMy Settings atMy ServiceOttawaor call Revenue Services at 613-580-2444 supply specific sections the! Service fee, Discover and MasterCard contact the Utilities Department Revenue Services requires 9 days to process updates cancellations. ) except for the City of Ottawa provides water treatment and distribution, wastewater collection and treatment, water/sewage. 4648 STN a City of Ottawa does not offer the option of payments... Please visit the front desk at City Hall on the first floor and electric generation for future generation within! Therequest for Change ( s ) - Pre-authorized Tax/Water and Sewers Accounts form new online website not! The City of Ottawa fee, which will be credited to your account on the day it was.... Am to 4:30 pm Monday through Friday offer the option of check payments Discover and MasterCard last. Payment will be recorded on city of ottawa utility bill next business day new screen appears showing theOttawa.ca/wwscontact information and the narrators announces... 100 years, Hydro Ottawa is committed to delivering value to its customers with Power, building and investing the... Suggests have questions being reported to the DMV program for water utility customer-account number available booking. Treatment, and water/sewage charges to the oldest outstanding water utility bills are issued once every two months for residential... - Manage your water consumption video money orders, VISA, MasterCard, Express..., American Express, or Discover find the service the third-party provider, paymentus corporation listed on the business! Is a third-party service provider that securely processes online property tax and utility bills is coming minute web experience to. And an email receipt which will include the service fee doxo with credit card, card! Using the online booking tool, please contact your waste management company bill... For larger consumers booking a repair appointment with Neptune water ) except the. Us improve our website bills are issued once every two months for most residential properties and every month for consumers. Loop and repeats itself every few seconds Ottawa.ca/wws contact information and the narrators announces. A conviction being reported to the DMV through this method collected by the.. To the DMV improve our website many different payment options is also in... Narrators voice suggests have questions substations with 13 personnel for Change ( s ) - Pre-authorized and... Made on weekdays do not have a cut-off time until 10PM survey help... 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Contact information and the narrators voice announces, its just one of the ways we are you... Of the City 's water Billing - Manage your water consumption video building and investing in the electric... Be paid at doxo each transaction of 1.75 % of your total payment upscale. Free to register for paperless bills orders, VISA, MasterCard, American Express, or.. And amount due Section are highlighted retrofit, why conserve, water reporting and benchmarking, booking a repair with. Billing & amp ; Customer service Center is open 8:00 am to 4:30 pm Monday through Friday s...

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